Ridgeview Institute

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I just happened to think of this place when thinking about how crazy it was that I was bulimic. After blacking out and chopping my hair off and tons of evidence of bulimia I landed here. 2 weeks inpatient and 3 months of outpatient from 10am to 7pm. Which from their website is now only 3 hours. At the time I still binged and purged and abused drugs until becoming pregnant. But they did help me understand my disorder and triggers and why I was doing it, which helped later when I was ready to change. They also helped my parents understand. I was 16 or 17 when going through the program and 19 when I had my son. He saved my life. They gave me tools. I have had slight substance abuse issues since but maintained a great career and life. This place wasn't super caring but did provide my young self with things I would later use when I was ready. Recovery can only come when you are ready. I wasn't ready when my parents admitted me. But I am grateful to this place none the less. I remember my parents complaining about the billing with my insurance and getting an outrageous bill for my stay but after much fighting I believe it was brought from over 10k to 200 bucks with my Aetna insurance at the time. I'm sure cost is an issue with places like these. This may not be the best place to go for issues but it's better than not getting help at all. When I was here it was around 2004 and I was treated for bulimia.

As a PARENT: My daughter wanted to go here. She went willingly, hoping to find a better way to deal with her issues. It took a LONG time to get admitted (4 hours), but I don't mind waiting for my daughter. It took a LONG time to get her discharged (3 hours), again, I don't mind waiting. Take a book. This isn't a fast food drive through, this is my child. She's worth the wait. The care was amazing. They gave her lots of coping skills and listened to what she needed and wanted. She tried medication, didn't like it and they adjusted it. She liked the group meetings. She loved the fellowship of others who were struggling. She liked the staff. They listened to her. She was proactive with what she needed and had a great experience. If you are wondering if this is the right place for your child and you read the million bad reviews from people who DID NOT WANT to be there, don't worry about those reviews. No place is perfect, but Ridgeview was very helpful in getting my daughter out of crisis. They kept her safe and helped her help herself. BTW: she hated the food, but she's a teenager.

I was admitted nearly two months ago and stayed a total of thirteen days, and I have to say, the experience was much better than I expected. I was staying in the teens ward, as I am 16, and the staff was friendly and helpful (except for John. He's a douche.). During my stay there was a violent patient who broke a lot of property and also injured one of the other children there (I believe), and they handled the situation amazingly well. The entire experience, as long as you are willing to accept help and attend the various therapeutic activities, is honestly like a summer camp. I made many friends while I was there. They also respect the genders of transgender patients, as I was placed on the boy's side, though they always make sure that the trans kids share rooms (trans male with trans male, and trans female with trans female) just to make sure that nothing that results in pregnancy happens. My only real complaint is that some members of the staff were very loud, and this upset many people quite frequently, as yelling is something that triggers panic attacks commonly in teens. Other than that, if you are going to Ridgeview as a teen, or if you are sending your child there, I can assure you that they will have a wonderful experience, as long as they are willing to accept help.

It’s so sad reading all of the bad reviews. I hate knowing that not everyone who comes here has a good experience. I was an inpatient for several days and then an outpatient for 2 1/2 months. This place changed and saved my life. The case manager I had (Andrea) was godsent. Unfortunately she no longer works there. It wasn’t always great, doing a program like that can be very difficult and exhausting most of the time. But I would NEVER take going to Ridgeview back. It was well worth the time and the money I didn’t have.

Would give it a 5* but the in processing part had my daughter waiting in a room/office for about 3 hrs with little interaction or information. One hour of that also had me in the waiting room to her bring her clothes. As a young adult she was placed in the women's center. They had only a hand full of women as patients that were close to her age. My daughter was there for 5 days and was released with a lot of information to start the journey to recovery. The day after she was released the "girls" (other patients) called to make sure she was doing OK. It lit up here day.

This is a great place. All I have to say it’s hard work. If you don’t put any effort into it, then it will sux. It all depends what you are willing to put into it. If you are serious and want to make a change , then this is a great place to start. But they will not enable you. It’s tough and very structured but they Gave me the tools so I could save my own life because we are all worth it. Someone very wise there told me the following: “You can’t give away what you don’t have.” So loving and accepting yourself is the KEY!!

I was there in 1984 in the Impaired Health Professionals Program. If you are looking for a "feel good oh, woe is me" place, go somewhere else. They are only interested in people who really want to get clean and sober and are willing to put in the hard work to achieve that goal. I was kicked out after 2 weeks and had to beg to stay in, on their terms. Wound up being there 5 months, but have been clean and sober for 31 years, with no relapses. Had to start my whole life over again. YES, it was worth it.

Ridgeview and the administration and staff of the Senior Adult Psychiatric Program helped our family make the best of a difficult situation with a relative with dementia that had never been formally diagnosed, much less treated. They were compassionate and professional in all their dealings with us and with our family member, and they were extremely helpful and patient as we made arrangements for his extended care after treatment at Ridgeview. I didn't get to visit the facility while he was there, but I've heard it's very nice, and our relative was convinced he was at a resort hotel!

I’ve been to this hospital a lot and it’s the best out of all the inpatient facilities I’ve been to. That being said, PLEASE HAVE THE RUDE ASS WOMAN WHO ANSWERS THE PHONE FOR THE MAIN NUMBER BE A LITTLE BIT NICER AND A BIT MORE HELPFUL. She doesn’t even say ANYTHING other than “ridgeview institute” and in the middle of me talking BOOM TRANSFER. Like come on lady I get you hate your job, but at least pretend like you care.

I was 17 and thrown into a facility for the 5th time and I was lucky enough to end up here. The staff for adolescents have been through situations themselves and they use that to help the kids that come in. Some take their jobs a litte more serious than the kids like because they treat it like the kids know better. But if we knew better and didn’t have problems and things wrong with us, we wouldn’t be there. I was there for 9 days and it was worth it. The only place I got help out of my other visits. But it’s also a matter of who has this problem and who wants help. If you don’t want help, you will definitely not get it. They focus on those that truly seek help. And those that don’t want help, they get less treatment. I got out a few weeks ago and I’ve been really feeling better. I wanted to see how the help effected me after being out a while before I gave feedback and it’s also nice to handle yourself outside of the facility because they helped you enough and the way you needed it. But like I said, you will not be helped here if you don’t want it. The help they provide can only be accepted in by ones who want it. If you are dealing with something and don’t want out of it, but someone gives you there perfect opprotunity to get out and you say no, then it is on you. This place is wonderful. Nicest place I’ve been so far. So thankful. Bless this place.

If people think this place is bad you need to rethink. This place has helped me more than any other place. If someone has a bad experience here its probably because they made it bad for themselves. But seriously, Ridgeview has helped me through a lot and I would highly recommend this place than anywhere else because anywhere else is probably 10 times worse.

Amazing post-treatment resources and a great addiction program. 100% the best rehabilitation center in metro Atlanta other than the slightly unprofessional staff.

My experience with the doctors here was phenomenal I had a gentenic medical episode and I was able to be back up on my feet in no time! I am now able to go to work and school. All I need was some #Praying for a full recovery. And I agree with the above comment The Snacks were yummy Mmmm Good!

I was a patient at Ridgeview in the women's trauma and eating disorder cottage. Most of the staff were pretty great. They were really sweet, helpful, and understanding. There were a couple of the staff and a nurse that was not, however. They would be very rude to patience and say things that patience there really don't need to hear such as "People with eating disorders disgust me. There are starving people in other parts of the world." Or "Y'all are too emotional for me." This stuff is not helpful for people trying to recover. Like I said, though, most of the staff was really nice. The food they brought up on trays was OK, but sometimes gross. The cafeteria food, though, was better. The beds were as hard as rocks. The showers had very little water pressure. There was a bunch of inconsistencies. This is probably the biggest complaint I have and that I heard from other patients while I was there. The management really needs some work. One shift would do one thing, then another would do something different, and the third something else. Nothing seemed to be on schedule either other than smoke breaks and that is only because the smoking patients probably would have revolted if they weren't. Haha. They do have some therapy and classes during the week, but I feel more therapy, perhaps even one on one therapy, is needed. There was a short group in the morning to just check in, a process group to process what happened or feelings, and either a class or creative expressions (Art therapy). And that was it. The best therapy I got from being there was really being able to talk to the other patients about their experiences and know that I was not the only one. So, overall, not a horrible experience, but it could use better management and more therapy. There was way too much down time.

Some of the nurses there were kinda unprofessional and just flat out ignored me whenever I had to get my room opened, ask questions, call my parents etc. It was almost like a chore for them to treat a patient!!! However, my experience wasn't ruined by them, just made me a little annoyed, but they REALLY need to improve the staff. Friendly community, yummy food, and a handful of nurses who actually respected you . The psychiatrist was also incredibly supportive.

Caring and attentive staff. This is one of the better mental hospitals in metro Atlanta. The cafeteria has many selections including a salad bar. The food is so good I gained weight. The buildings are old and need maintenance. Bring short sleeves and a jacket since one room can be hot and the next room cold.

There were good people working there. But at night I couldn't sleep because of a banging noise constantly every night. It sounded like someone was trying their best to break through a metal door using all of their body weight. But it wasn't, it was just some machine. Either way they usually didn't give me sleeping medication when I asked for it. The meds didn't work anyways.